Contact
- Commissioner
- Nathan D. Houdek
- DOI website
- https://oci.wi.gov/
- Complaint form
- https://oci.wi.gov/
- Mailing address
- Office of the Commissioner of Insurance, 101 East Wilson Street, Madison, WI 53703
- Phone
- 1-800-236-8517 (toll-free) · 608-266-3585
When to file with Wisconsin
- •Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
- •The carrier failed to respond to your appeal within their published response window
- •You believe the carrier handled your claim contrary to its own published policy
- •You suspect a pattern of unfair claim-handling practices at this carrier
Note on scope
Pet insurance is regulated as property & casualty (P&C). The state DOI accepts pet insurance complaints under the same channel as other P&C / personal lines complaints. Most state forms do not list pet insurance as a named category — select P&C / personal lines / homeowners-or-renters / 'other' and describe the carrier and policy in the free-text complaint body.