Contact
- DOI website
- https://difi.az.gov/
- Complaint form
- https://difi.az.gov/file-a-complaint
- Mailing address
- Financial Services Consumer Service Section, Arizona DIFI, 100 N 15th Ave, Suite 261, Phoenix, AZ 85007-2630
- Phone
- 602-364-2499 (Consumer Services)
The contact details for Arizona Department of Insurance and Financial Institutions (DIFI)have not yet been primary-source verified by an operator. To file a complaint today, search “Arizona Department of Insurance and Financial Institutions (DIFI)” and use the consumer services or complaint section of their official site. We publish contact details only when verified against the state's own DOI page.
When to file with Arizona
- •Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
- •The carrier failed to respond to your appeal within their published response window
- •You believe the carrier handled your claim contrary to its own published policy
- •You suspect a pattern of unfair claim-handling practices at this carrier
Note on scope
Pet insurance is regulated as property & casualty (P&C). The state DOI accepts pet insurance complaints under the same channel as other P&C / personal lines complaints. Most state forms do not list pet insurance as a named category — select P&C / personal lines / homeowners-or-renters / 'other' and describe the carrier and policy in the free-text complaint body.