Virginia Insurance Commissioner — File a Pet Insurance Complaint

Virginia State Corporation Commission, Bureau of Insurance

File a complaint about a denied pet insurance claim. Virginia State Corporation Commission, Bureau of Insurancereviews claim-handling practices for all property & casualty insurance — including pet insurance — sold in Virginia.

Verification pending — operator follow-up to fetch primary-source contact details from Virginia State Corporation Commission, Bureau of Insurance directly.

Contact

DOI website: https://scc.virginia.gov/pages/Insurance
Complaint form: https://www.scc.virginia.gov/consumers/insurance/file-an-insurance-complaint/
Mailing address: P.O. Box 1157, Richmond, VA 23218
Phone: 1-877-310-6560 (toll-free) · 804-371-9185 · fax 804-371-9349

The contact details for Virginia State Corporation Commission, Bureau of Insurancehave not yet been primary-source verified by an operator. To file a complaint today, search “Virginia State Corporation Commission, Bureau of Insurance” and use the consumer services or complaint section of their official site. We publish contact details only when verified against the state's own DOI page.

When to file with Virginia

•Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
•The carrier failed to respond to your appeal within their published response window
•You believe the carrier handled your claim contrary to its own published policy
•You suspect a pattern of unfair claim-handling practices at this carrier

Note on scope

Virginia's SCC Bureau of Insurance does NOT accept complaints by phone or email — file via the online portal or the P&C PDF form. Pet insurance falls under the P&C complaint form (pc_fill.pdf).