Texas Insurance Commissioner — File a Pet Insurance Complaint

Texas Department of Insurance (TDI)

File a complaint about a denied pet insurance claim. Texas Department of Insurance (TDI)reviews claim-handling practices for all property & casualty insurance — including pet insurance — sold in Texas.

Verification pending — operator follow-up to fetch primary-source contact details from Texas Department of Insurance (TDI) directly.

Contact

DOI website: https://www.tdi.texas.gov/
Complaint form: https://www.tdi.texas.gov/consumer/get-help-with-an-insurance-complaint.html
Mailing address: P.O. Box 12030, Austin, TX 78711
Phone: Help Line 800-252-3439 · 512-676-6000 · 800-578-4677

The contact details for Texas Department of Insurance (TDI)have not yet been primary-source verified by an operator. To file a complaint today, search “Texas Department of Insurance (TDI)” and use the consumer services or complaint section of their official site. We publish contact details only when verified against the state's own DOI page.

When to file with Texas

•Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
•The carrier failed to respond to your appeal within their published response window
•You believe the carrier handled your claim contrary to its own published policy
•You suspect a pattern of unfair claim-handling practices at this carrier

Note on scope

Texas TDI complaint forms cover Health, Auto, Homeowners or renters, Title, TWIA, Flood, Life/annuity, and Other. Pet insurance falls under 'Other' or 'homeowners or renters'.