Contact
- Commissioner
- Larry D. Deiter (Director)
- DOI website
- https://dlr.sd.gov/insurance/
- Complaint form
- https://dlr.sd.gov/insurance/doi_complaint.aspx
- Mailing address
- 124 South Euclid Avenue, 2nd Floor, Pierre, SD 57501
- Phone
- 605-773-3563 · TTY 711 · email [email protected] · fax 605-773-5369
When to file with South Dakota
- •Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
- •The carrier failed to respond to your appeal within their published response window
- •You believe the carrier handled your claim contrary to its own published policy
- •You suspect a pattern of unfair claim-handling practices at this carrier
Note on scope
Pet insurance is regulated as property & casualty (P&C). The state DOI accepts pet insurance complaints under the same channel as other P&C / personal lines complaints. Most state forms do not list pet insurance as a named category — select P&C / personal lines / homeowners-or-renters / 'other' and describe the carrier and policy in the free-text complaint body.