New York Insurance Commissioner — File a Pet Insurance Complaint

New York Department of Financial Services (DFS)

File a complaint about a denied pet insurance claim. New York Department of Financial Services (DFS)reviews claim-handling practices for all property & casualty insurance — including pet insurance — sold in New York.

Verification pending — operator follow-up to fetch primary-source contact details from New York Department of Financial Services (DFS) directly.

Contact

DOI website: https://www.dfs.ny.gov/
Complaint form: https://myportal.dfs.ny.gov/web/guest-applications/consumer-complaint
Mailing address: New York City: One State Street Plaza, New York, NY 10004-1511 · Albany: One Commerce Plaza, Albany, NY 12257
Phone: 1-800-342-3736 (Hotline) · 212-480-6400 · 518-474-6600

The contact details for New York Department of Financial Services (DFS)have not yet been primary-source verified by an operator. To file a complaint today, search “New York Department of Financial Services (DFS)” and use the consumer services or complaint section of their official site. We publish contact details only when verified against the state's own DOI page.

When to file with New York

•Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
•The carrier failed to respond to your appeal within their published response window
•You believe the carrier handled your claim contrary to its own published policy
•You suspect a pattern of unfair claim-handling practices at this carrier

Note on scope

DFS regulates insurance, banks, student loans, mortgages, bail agents, PBMs, and 'other financial service or product'. Pet insurance complaints fall under 'insurance companies' on the DFS portal.