Contact
- DOI website
- https://www.osi.state.nm.us/en/
- Complaint form
- https://www.osi.state.nm.us/en/complaints/
- Mailing address
- P.O. Box 1689, Santa Fe, NM 87504-1689 (street: 1120 Paseo de Peralta, Santa Fe, NM 87501)
- Phone
- 1-855-4ASK-OSI · 505-827-4601 · email osi.consumer@state.nm.us
The contact details for New Mexico Office of Superintendent of Insurance (OSI) have not yet been primary-source verified by us. To file a complaint today, search “New Mexico Office of Superintendent of Insurance (OSI)” and use the consumer services or complaint section of their official site. We publish contact details only when verified against the state's own DOI page.
When to file with New Mexico
- •Your carrier-side appeal has been denied (you've exhausted at least one round of internal appeal)
- •The carrier failed to respond to your appeal within their published response window
- •You believe the carrier handled your claim contrary to its own published policy
- •You suspect a pattern of unfair claim-handling practices at this carrier
Note on scope
Pet insurance is regulated as property & casualty (P&C). The state DOI accepts pet insurance complaints under the same channel as other P&C / personal lines complaints. Most state forms do not list pet insurance as a named category — select P&C / personal lines / homeowners-or-renters / 'other' and describe the carrier and policy in the free-text complaint body.